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How does certification work?
Am I eligible for a certificate?
Learners who complete all course modules and obtain scores of over 80% in course assessment are eligible for a...
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How to Use the ALISON Forums
1) Choose the forum you are looking for:
- Course forums: there is a forum for each course on ALISON. Choose the forum for the course you are...
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Why does my score progress does not show 100%? I have completed all my modules!
(1) First, please check that all modules have actually been completed. This can be investigated by ensuring that all modules have a...
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How can I establish the level of education within courses before beginning them?
Learners are able to establish the level of learning before beginning a course by viewing the factsheet of the course. This page delineates various...
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How do I make my profile public/private?
Your ALISON Profile is private by default.
However you have the option of making your profile public. This opens your profile for public search...
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Does it cost money to use ALISON? Is it true that ALISON is going to charge to use the site?
ALISON is a free site and will never require that you pay to continue using the site or learning. You do, however, have the option of purchasing...
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How long do courses take to complete?
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I'm lost! I cannot find the course I'm looking for!
You can search for free courses through this link:
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Or alternatively by finding courses by subject or publisher, through the links in the...
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How do I enrol for a course? Do I need an enrolment key?
If you are invited to enrol in a course as part of an ALISON Manager group, your tutor or teacher will send you an enrolment key. When prompted,...
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I cannot find or did not receive the confirmation email; how can I confirm my account and log in?
To resend a confirmation email for your account, you need to (http://alison.com/login/request_confirmation.php)
Please follow the instructions...
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How do I move between my enrolled courses?
You can access your enrolled courses from the My Account page. Click 'View' beside Courses at the bottom of the page. A full list of the...
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Where are my psychometric test results?
You can only view the results from the final page of the test. If you are not logged in, you will need to reopen the test. You can view your results...
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Can I download a parchment for ALISON Diploma courses?
PDF parchments are not available for download. An attractive parchment containing unique security and validation features can be ordered. Please note...
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Can I download any ALISON course?
No. ALISON provides free online courses only. However, for the Health & Safety (Irish Legislation Only) courses, there is an...
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What is an enrolment key and how do I get one?
An enrolment key is sent by learning group administrators to their learners so that they can join a specific group. This enrolment key is usually...
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Why aren't the green tick symbols appearing next to the course topic as I continue through the course?
If the green ticks next to your course topics are not updating as you go along, please be patient. The ticks update correctly but they need time, due...
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How do I answer a drag and drop question?
For drag and drop questions there will be two columns, a column on the right and a column on the left. The aim of a drag and drop question is to...
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Is ALISON free? Are there any hidden charges?
There are no hidden fees for ALISON courses. It is 100% free to learn as an individual on ALISON. This applies to all ALISON courses. Certificates...
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Spelling on ALISON
Some words are spelled (or indeed spelt!) differently from one country to the next; for example ‘enrol’ is spelled with a second...
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Does ALISON have a training centre in my country?
ALISON does not directly operate training centres in physical locations. It does, however, partner with established training centres within the...
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