Help & Support

Help Topics

Showing: 1-20 of 24    »»
  1. Where is my certificate? Your certificate details, and the certificate formats are available at: . Prices, payment methods, cost of postage and packaging and a link to a...
  2. What is the difference between a certificate and a diploma? A certificate level course is shorter. On completion, the certificate is available as a PDF download, paper parchment or framed parchment. The PDF...
  3. How does certification work? How do I earn a certificate? To fully complete a course, you must study all sections of the course (100% progress and a green tick beside each...
  4. How do I claim my certificate? How do I claim my Certificates? To obtain your certificate, please follow these instructions: (1)    First go to your account...
  5. My country does not use Euros, I cannot pay for my certificate If you live in a country where Euros are not used, you can still pay for your certificate(s). The currency exchange is made by PayPal when you are...
  6. Are ALISON certificates recognised? FACT: Over 300,000 ALISON certificates have been ordered/downloaded around the world in 2013. ALISON Certificates are becoming well known and trusted...
  7. What is the certificate cost? Certificate options vary depending on which course you choose; some are FREE (such as Microsoft Digital Literacy and a number of HSA courses), some...
  8. How to validate an ALISON certificate ALISON qualifications can be validated online once you have purchased a certificate or diploma. 1. Go to alison.com/cert/check. 2. Enter the...
  9. What is a certificate Pin code? ALISON Certificates Pin code is a personal code that is added to protect your privacy and only allows people approved by you to see and validate your...
  10. What is the cost of certificates in my local currency? In order to convert from EURO to your local currency, please .
  11. How to pay for a number of certificates in one transaction As an individual learner, the process is the same as paying for a single certificate. Note that if you purchase a number of paper or framed...
  12. My country is not on the list. How do I pay by PayPal? If you country is not listed in the drop-down menu on PayPal, then unfortunately it is not possible to pay via PayPal. You can pay using one of...
  13. What are the new security enhancements on ALISON certificates? Our new security features on all Parchments and Transcripts include: •    Bespoke micro embossed silver rainbow prismatic...
  14. How to add your logo for ALISON custom certificates? To add your organisation's  logo to the ALISON certificates of your group, please follow these steps: 1- Go to "My Account"...
  15. Group Certificates - Certificates for all learners in your ALISON Group This add-on feature is available to tutors/teachers/group managers who have purchased an ALISON group. It enables your organisation to include the...
  16. Can I download a parchment for ALISON Diploma courses? Diplomas are not available to download as PDFs. An attractive parchment containing unique security and validation features can be ordered and sent to...
  17. Are ALISON courses accredited/recognised? Accreditation There are a range of for-profit and non-profit organisations for accreditation that provide guidance for the evaluation and/or...
  18. Sample PDF Certificate If you purchase a PDF certificate, the certificate and the transcript will be made available to download, from the My Certificates page. The...
  19. Sample Diploma Parchment You can also view certificates and parchments from our learners around the world . (you will need to be logged in to view content of this...
  20. Can I get an apostille seal for my ALISON certificate? It is not possible. It is not possible to have ALISON certificates or diplomas attested by an embassy. ALISON qualifications are universal, and...
Showing: 1-20 of 24    »»