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Before contacting us, we suggest you search for an answer for your question in our knowledgebase system. It's easy, faster and very helpful. If you cant find the answer, you can fill the contact form below.


Example: where is my certificate?



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* Question / Comment:
Note: Please mention your ALISON ID Number, correct Email Address, and an alternative email if any, also be very clear in your message about the issue. We can NOT respond to very general emails.

Example:

- WRONG I have problem logging into ALISON.
- CORRECT When I try to log in, there is an error message says: wrong password in the following link (mention the link), my email address is abcxyz@somedomain.com.

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Other Contact Information

If you would prefer to phone us, please dial:

ALISON Technical Support - Phone Messages

ALISON offers a Premium Technical Support (PTS) Service, assuring a one-hour response time to telephone queries. This service costs a nominal fee. If your organisation has subscribed to this service, please quote your PTS number clearly at the beginning of your message. If you do not have a PTS number, we encourage learners to contact our support team by email. If your query relates to a specific course, or section of the course, please provide the course name and section in your email. Please also quote your first name and family name clearly, providing as much detail as possible on the issue, and we will endeavour to respond as speedily as our resources allow.

Thank you for your cooperation.
ALISON Support Team


Ireland: +353-91-680-103

UK: +44-207-990-8508

US: +1-202-403-3223


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ALISON
Unit 20 and 21,
Level One Building - 2nd Floor,
Galway Technology Park,
Parkmore, Galway, Ireland.

ALISON, c/o Advance Learning, Inc.
89 Headquarters Plaza,
North Tower, 14th Floor,
Morristown, NJ 07960, USA.

ALISON
30 St George Street
Mayfair
London W1S 2FH
United Kingdom


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